Destination Asia Thailand is seeking an experienced Contracting Manager to lead supplier contracting and portfolio management for transport, land services, and accommodation within our Leisure segment.
This role ensures our product portfolio remains competitive, high quality, and market-leading, supporting our clients with exceptional sightseeing tours, excursions, attractions, multi-day programs, transfers, and accommodation options across Thailand.
Key Responsibilities:
Supplier Strategy & Portfolio Development
- Build and maintain strong relationships with transport, land services, and accommodation suppliers to secure the best commercial terms.
- Drive product innovation by identifying new opportunities, experiences, and destinations with suppliers.
- Align local product development with Destination Asia's global product strategy to support growth, repeat business, and profitability.
- Oversee supplier portfolio management, including quality control and health & safety compliance.
Contracting & Commercial Execution
- Lead supplier negotiations to secure competitive rates, allocations, and release periods within agreed timelines.
- Collaborate with dnata Central Ground Services (CGS) to deliver accommodation bed briefs in line with SLAs.
- Ensure timely loading and accuracy of rates and product information in Salesforce and Travel Studio.
- Support business development through negotiated discounts, overrides, marketing contributions, and value-add offers for campaigns and promotions.
- Work closely with Sales teams to identify new opportunities based on market trends, competitor analysis, and site visits.
- Provide accurate supplier data to reservations, operations, and finance teams to support booking processes and invoicing.
Supplier Management & Quality Assurance
- Maintain the contract library and ensure accurate documentation and record management.
- Conduct supplier audits and spot checks to ensure service quality and compliance with health, safety, and legal standards.
- Support sustainability initiatives by ensuring products and suppliers align with responsible tourism practices.
- Provide product knowledge, content, and imagery to support sales and reservations teams.
Qualifications, Skills & Experience:
Qualifications
- Degree in Business, Tourism, Hospitality, or related field (preferred)
Experience
- Minimum 4+ years experience in the tourism industry, including 2+ years in a contracting role
- Experience working with Destination Management Companies (DMCs) or tour operators
Skills
- Established network of tourism and hospitality suppliers in Thailand
- Strong commercial mindset with excellent negotiation and analytical skills
- Ability to manage multiple deadlines and deliver results in a fast-paced environment
- Highly organised, proactive, and solution-oriented
- Strong communication skills in English (additional languages advantageous)
- Proficiency in technology systems (experience with Travel Studio and Salesforce is a plus)
Diversity and Inclusion Statement
At Destination Asia, we believe that diversity enriches our workplace and enhances our ability to deliver exceptional services to our travellers. We are committed to fostering an inclusive environment where individuals from all backgrounds, abilities, and perspectives are valued and empowered to succeed. We actively encourage candidates of all abilities, experiences, and identities to apply for our roles. As part of our commitment to creating equitable opportunities, we work to ensure that our hiring processes are accessible and that our workplace is supportive and accommodating for everyone. Join us in building a diverse and inclusive team that reflects the global communities we serve.
OUR VISION To be the world's most admired air and travel services provider.
OUR MISSION We will deliver the promises our customers make.
OUR dnata VALUES:
We are safe
- We create a culture of safety first making safety and security a mindset in everything we do.
- We are all safety leaders taking personal accountability, promote just, fair, and transparent decision-making.
- We uphold the highest standards rigorously follow and continuously enhance safety procedures to lead the industry.
- We create a safe environment ensuring everyone feels safe to act, share ideas, innovate, and raise concerns.
- We prioritise long-term success embedding safety, security, and resilience into every aspect of our operations
- We prioritise well-being supporting resilience and fostering a safe, healthy work environment.
We play to win
- We go above and beyond anticipating customer needs, exceeding expectations, and raising the bar on service experience.
- We set ambitious goals and empower people taking bold action aligned with our mission and safety strategy, striving for excellence in everything we do.
- We take ownership we are personally accountable for our actions, knowing that we choose our attitude every day.
- We celebrate success recognising achievements and contributions to inspire high performanc
- We equip teams to win ensuring they have the tools, resources, and support needed to deliver outstanding results.
- We empower bold action fostering a culture of decision-making, empowerment, and speaking up.
We respect everyone and work as a team
- We build trusted relationships fostering long-term respect with employees, customers, and the communities we serve.
- We create a culture of belonging ensuring everyone feels safe, valued, included, and recognised.
- We connect as people creating meaningful relationships by truly knowing and understanding each other to build empathy and care.
- We collaborate as a team working as one team, recognising contributions, having fun and celebrating success together.
- We embrace difference valuing diverse backgrounds, cultures, and perspectives, treating everyone with dignity and respect.
- We do what's right, together balancing ambition with integrity to create a workplace where respect and results go hand in hand.
We are future thinking
- We are future-thinking thinking ahead and acting now to shape a better future.
- We welcome diverse ideas valuing every perspective and turning bold thinking into real-world solutions.
- We take responsibility for our impact striving for minimising waste, conserving resources, and protecting ecosystems.
- We ask for feedback and innovate experimenting, learning, and continuously improving to drive meaningful progress.
- We invest in our people developing talent and unlocking potential to build a stronger future.
