Duties & Responsibilities
- Knowing and understanding Banking & Financial products and services.
- Understanding both solution designs and functional specifications.
- Having strong communication skills and a full understanding of the needs of the customer to gather project requirements.
- Able to analyze the gap of requirements and find out the solutions to fulfill customer needs.
- Able to provide business required documentation and functional specifications to ensure development/customization of product meet the client's business needs.
- Able to provide user manual and conduct the user training session with training materials.
- Being an interface between technology teams, support teams, and business units.
- Able to provide test strategy, test plan, test case, test scenarios and test script including test execution, test result and issue logs.
Skills & Specifications
- At least a bachelor's degree in computer science or business-related qualification.
- At least 5-8 years of working experience in the Business Analyst role in the Banking or Software Development industry.
- Good in Thai and English language (knowledge in Chinese language would be an advantage).
- Moderate to advanced skill in MS Word, Excel, Power Point, Visio, and Paint is preferred (knowledge in MS Project & Adobe Photoshop would be an advantage).
- Able to deal with clients independently.
- Excellent communication & presentation skills; to gather & interpret relevant user's requirements, and conduct training.
- Good observatory skills to identify issues arising from requirements gathering.
- Strong analytical skills to propose solutions/workarounds for identified issues.
- Ability to identify system gaps, document business processes and convey customized design to software development.
- Adaptability to change to embrace the continuous changes in IT project implementations.
- Team player, with common sense and certain level of emotional intelligence.
- Self-initiator & self-managed.
- knowledge in testing tools or automated test would be an advantage.
