UNIQLO (Thailand) Co., Ltd. is looking for a Bulk Purchase Support / Corporate Sales Support. This position will handles customer communications, receives and processes orders, and serves as a professional frontfacing representative of the company. The role requires close collaboration with internal and external stakeholders to ensure smooth order execution, accuracy, and high customer satisfaction.
Responsibilities:
- Maximize sales profit and customer satisfaction.
- Drive new customer acquisition and business opportunities through customer visits and collaboration with related departments.
- Receive and handle inbound customer calls and inquiries about bulk purchase purposes or corporate purchases.
- Serve as the main point of contact for customers, maintaining strong relationships, and ensuring customer satisfaction.
- Cooperate with internal teams (E-commerce, product, customer service) to deliver projects on time.
- Process and manage orders through internal systems accurately include preparing inventory and documents.
- Follow up on customer inquiries received via online inquiry forms and contact customers to proactively identify detailed needs and then purpose items that are suitable.
- Communicate with Global team Japan team) to confirm information and global guideline
- Support of any assignment required by a supervisor
Qualifications:
- At least Bachelor's degree in Business Administration, or any related field
- Good command both of English and Thai
- Proven minimum 2 years working direct experience in Business-to-Business (B2B).
- Having experience of e-commerce business and customer center in retail business would be a plus
- Customer-oriented and hospitality-oriented, able to act from the customer's perspective
- Having leadership to collaborate and promote the creation of new UNIQLO services within a team
- Good communication skills to collaborate with internal and external stakeholders
- Having commitment to identifying areas for improvement and making changes for the better
- Excellent analytical and mathematical proficiency, flexibility and proactive take on new challenges without being constrained by existing ways of thinking
- Having a strong teamwork, ability to work under pressure and have a sense of urgency and accuracy
- Demonstrates effective time management, task prioritization, and problemsolving skills, supported by clear communication, resilience, and a positive mindset.
- Open-minded, adapting to change and flexible to accept company culture
- Desire to work for a global customer centric, fast moving, and result-oriented company
- High level of experience and proficiency in Excel and other Microsoft Office i.e. Word, PowerPoint, Outlook
Working Hour:
- Monday to Friday from 08:00-17:00 (Able to work overtime or in holiday due to business need)
Working Place:
- UNIQLO (Thailand) Co., Ltd. (Head Office) Mitrtown Office Tower, Rama 4 Road, Wangmai, Pathumwan, Bangkok 10330
Those candidates who are interest in this position, please submit resume (Word or PDF) via in Easy apply.
Please note that, only shortlisted candidates will be contacted for further steps.
