As the Country Sales Manager (Thailand), you will be responsible for initiating and developing our business in Thailand. You will play a key role in launching this business and expanding it to drive revenue growth and market share. You will be in charge of developing a go-to-market plan with support from the regional/headquarter office, with a clear vision, mission, and action plan defined.
Key Responsibilities
MAINTAIN BUSINESS WITHIN NEW ACCOUNTS
- Achieve orders, revenue, margin, and collection targets set for POS, payment, and solutions business, measured on a quarterly budget basis.
- Develop close relationships with distributors, VARs, ISVs, and customers to increase account penetration (value-added services) for POS business segments: Payment, Mobility, ECR, etc.
- Follow up on customer orders, payments, and delivery end-to-end.
- Push for value-added sales: cash back, revenue sharing and solutions based.
- Provide regular market and customer updates and report to the Regional MD.
- Provide sales and business support to partners/customers.
BUSINESS DEVELOPEMENT
- Develop closer relationships with local business partners and customers to create conditions for new business opportunities (Mobile, Desktop, Financial Inclusion, Retail, F&B, etc.) and cross-selling.
- Develop new markets/business segments with new and existing partners.
- Assess the Thai market and evaluate prospects.
LEAD INTERNAL ACTIONS
- Be accountable for internal actions with other departments (Operations including supply chain, after-sales support, Technical/R&D, Legal, Marketing, Security, Finance, Treasury, etc.).
- Coordinate with internal stakeholders to ensure relevant and timely support for partners/customers.
- Act as the local point of contact for partners/customers and cascade internally for support needed.
REPORTING
- Prepare and submit regular reports: meeting minutes, trip summaries, monthly updates.
- Manage customer accounts and opportunities in Salesforce.
- Conduct competitive benchmarking and maintain market databases.
- Provide monthly forecasts in Salesforce and contribute to communication plans (e.g., newsletters).
- Track projects, technical progress, and financial updates on a weekly basis.
Required Qualifications
- Bachelor's degree in Engineering, Business Administration, Sales, or Marketing (Master's preferred).
- Minimum 5 years of experience in payment systems (primary) and POS systems; experience in retail, F&B automation, or hospitality solutions is a plus.
- Proven track record in business development, account management, and managing diverse business portfolios.
- Strong interpersonal and communication skills with the ability to build relationships from scratch.
- Proficiency in CRM tools (Salesforce) and Microsoft Office (Excel, PowerPoint).
- Native Thai speaker with fluent English; additional languages are an advantage.
- Excellent teamwork and networking skills.
- Strong oral and written communication and reporting abilities.
Personal Attributes
- Strong written communication skills in Thai and English.
- Ability to work independently and take initiative.
- Fast learner with a proactive mindset.
- Tenacious problem-solving approach.
- Highly organized, detail-oriented, and self-driven.
- Respectful of company rules, procedures, and guidelines.
