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To perform and ensure that all credit compliance documents for Wholesale Banking Customers are complied with CAS, Bank's Credit Policy, CDL Guideline, Procedure, Key Risk Control Self-Assessment (KRCSA) and Service Level Agreement (SLA)
To perform and ensure the correctness of customer's Authorize signature on Implementation Instruction are complied with Procedure and Operational Risk Assessment before further processing of Line Implementation Team (CAC) for Credit Limit setup and Term Loan Disbursement Processing (WLOC), and for BCA registration (LDPC).
Ensure that there are no discrepancies or any unauthorized exceptions when authorizing transactions.
To perform the escalation report of the pending document and pending term & condition completion correctly and timely.
Ensure compliance with bank's policies and procedures, credit control procedures, operational controls and audit requirement.
Work actively to meet SLA turnaround time for daily processes.
Work actively with Team Head to ensure compliance of KRCSA and risk control descriptions.
Work actively with Team head to review existing operations workflow regularly to ensure that the control measures are in place and identify work processes that can be streamlined to improve operational efficiency and control.
Ensure compliance with bank's policies and procedures, credit control procedures, operational controls and audit requirement.
To assist officers in all administrative / support tasks so that efficient and quality service can be rendered to customers as per Service Level Agreements.
To escalate to Team Head on all complaints and complaint issues and suggest resolutions.
Instil the spirit of teamwork, co-operation and commitment amongst team members to create a conductive and professional working environment.
To encourage team members to raise work-related problems and issues and suggest areas for improvement.
Bachelor's degree in Law, Business Administration, Accounting, Finance, Economics, or related fields
At least 1 year in credit analyst, credit administration, credit operations, or credit control field from financial institute
Knowledge of bank's loan product, process workflows, and operations procedure, including of all relevant operations systems
Highly honesty, integrity and competence.
Able to work under pressure
Good in Computer literacy
Good command of spoken and written in English
Good interpersonal & communication skills
Job ID: 147038127