Location: Singapore
Duration: 3-6 Months Internship (Starting September 2026)
Allowance: Competitive Internship Allowance
About the Role
We are seeking a motivated and detail-oriented intern to support a regional CRM migration project. This internship provides a unique opportunity to gain hands-on experience in sales operations, data management, business process improvement, and CRM implementation within a regional business environment.
The intern will work closely with the Regional Sales Manager and cross-functional stakeholders to support the migration of customer and sales data into a new CRM platform while ensuring data quality and user adoption.
Key Responsibilities
CRM Migration Support
- Assist in the preparation, cleansing, validation, and migration of customer and sales data.
- Review existing CRM records and identify data inconsistencies, duplicates, and gaps.
- Perform data quality checks and reconciliation activities before and after migration.
- Support user acceptance testing (UAT) and issue tracking.
Sales Operations & Analytics
- Maintain sales dashboards and reports.
- Support pipeline tracking and opportunity management activities.
- Assist in creating reports and data visualizations for management reviews.
- Analyze customer and sales data to identify trends and insights.
Process Documentation
- Document CRM workflows, sales processes, and standard operating procedures.
- Develop user guides and training materials for internal users.
- Support change management and user communication activities during system rollout.
Project Coordination
- Track project milestones and action items.
- Coordinate with regional stakeholders and internal teams.
- Prepare meeting notes, status updates, and project documentation.
Requirements
- Currently pursuing a Diploma in: Business Administration Business Information Systems Information Technology Data Analytics Marketing Related disciplines or related Diploma.
- Strong proficiency in Microsoft Excel.
- Familiarity with Microsoft Power BI, Power Apps, Dynamics 365, Salesforce, or other CRM platforms will be advantageous.
- Strong analytical and problem-solving skills.
- Detail-oriented with good organizational abilities.
- Effective communication and interpersonal skills.
- Ability to work independently and collaboratively in a team environment.
What You Will Gain
- Exposure to a regional CRM transformation project.
- Practical experience in data migration and business process improvement.
- Hands-on experience with CRM and sales operations tools.
- Opportunity to work directly with business leaders and regional stakeholders.
- Development of project management and analytical skills.
