About The Team
Cross Border Commercial (CB) is responsible for driving cross-border business performance across key export markets, including China, Korea, and Japan to Thailand.
Within CB, the Local Fulfillment (LFF) model plays a key role in enhancing buyer experience by enabling faster delivery through Thailand-based warehouses. The LFF sub-team supports performance tracking, incentive program management, and cross-functional coordination to drive growth for eligible CB sellers using local fulfillment.
Job Description
- Performance Tracking, Analysis & Reporting
- Monitor and analyze weekly performance of LFF (Local Fulfillment)
- Conduct data analysis to identify key trends, gaps, and improvement opportunities across sellers and fulfillment types
- Maintain P&L trackers and update related dashboards
- Prepare weekly and monthly reports for internal reviews and cross-functional communication
- Budget Allocation & Program Management
- Support budget planning and allocation tracking for THWH programs
- Coordinate with Finance Ops on budget utilization, P&L variance, and reconciliations
- Track and update incentive program status across markets
- Cross-functional Coordination
- Liaise with CN, KR, and internal stakeholders on program tracking, issue-solving, and performance alignment
- Participate in weekly updates, ad hoc syncs, and regional performance discussions
Requirements
- Strong analytical and logical thinking skills
- Detail-oriented and comfortable handling performance data
- Proficient in Excel and Google Sheets
- Proactive communicator with good coordination skills across teams
- Able to work independently with strong ownership mindset
- Fluency in English (written & spoken)
