Biomedia (Thailand) Co., Ltd.
Responsibilities
:All support on upselling product
- :To work with the product and marketing team about new promotions or incentives that encourage customers to consider upselling opportunities
- .To collaborate with the sales team to identify opportunities for upselling during customer interactions
- .To engage with customers to understand their needs, preferences, and potential areas for additional product adoption
.
Order Processin
- g:To assist in the processing of sales orders and ensure accuracy of order detail
- s.To coordinate with relevant departments to fulfil customer orders in a timely manne
- r.To address and resolve any issues or discrepancies related to order
- s.To support follow up blanket order, tender orders, commitment orders to have a better planning and delivery for customer and complete over 95
%.Customer Communicatio
- n:To serve as a point of contact for customers, addressing inquiries and providing information about product and servic
- e.To communicate order status, delivery schedules, and any relevant updates to customer
- s.To assist in managing customer relationships and ensuring a positive customer experience in servic
e.
Administrative Ta
- sk:To maintain accurate and organized sales records, including customer contracts, agreements, and order documentati
- on.To prepare and update sales reports for management revi
- ew.To assist in the preparation of sales proposals, quotes, bidding and presentatio
ns.Sales Support Syste
- ms:To utilize and maintain sales support tools, CRM systems, and other relevant softwa
- re.
Qualifications and Requireme
- nts:
A bachelor's degree in business, marketing, or a related f - ield.Good written and verbal English is prefe
- rred.Microsoft Office such as Word, Excel and CRM Salesforce software is prefe
- rred.Excellent communication and interpersonal sk
- ills.Strong organizational skills to manage multiple tasks efficiently and prioritize work effecti
- vely.Accuracy is critical in tasks such as order processing and data entry, making attention to detail a key qualifica
- tion.The capacity to identify issues and propose solutions, especially when dealing with customer inquiries or order discrepan
- cies.Ability to work collaboratively with the sales team and other departments within the organiza
- tion.A positive and enthusiastic approach to work, which can contribute to a motivating work environ
ment.
