Customer Experience Intern

FedEx IGNITE Internship: Fuel Your Future!

Location: Bangkok, Thailand

Intake: June 2025

Duration: 12 Weeks

About IGNITE (Inspire Growth, Nurture Interns, Transform Excellence)

The IGNITE Internship Program is a 12-week internship at FedEx, offering high-potential youth the opportunity to gain hands-on experience, mentorship from industry experts, and practical skills to jumpstart their careers. This structured program is designed to help you learn, grow, and make a real impact from day one.

What You'll Gain

• Real-World Experience Work on meaningful projects that drive business impact and learn best practices by shadowing experienced professionals.
• Mentorship & Learning Receive mentorship from industry professionals to accelerate your growth.
• Collaboration & Innovation Engage with cross-functional teams and like-minded peers.
• Professional Development Build industry-relevant skills and enhance your employability through programs and workshops.
• Networking Opportunities Connect with peers and professionals in different countries.

Customer Experience

Handling various shipping documents to customers. Process Remote Pickup Inquiries (RPI) and assist customers with FedEx Ship Manager functions to guide them on using FedEx services via fedex.com/th for a seamless shipping experience.

Who We're Looking For

We welcome students or recent graduates from English for Business, Logistics & Supply Chain, International Business Management or a related field to apply:

• Available to join us in June 2025
• Curious and eager to learn
• Proactive and adaptable in a fast-paced environment
• Team-oriented with strong communication skills
• Equipped with critical thinking and problem-solving abilities

Application Process

• Submit your application
• OnlineInterview Shortlisted candidates will be going through an interview.
• Offer & Onboarding Successful candidates will join the program in June.

Who we are

At FedEx, moving the world doesn't only mean delivering for our customers around the globe. Moving the world is also about creating what's next. We are Team FedEx and we are 500,000+ people strong around the world. The work we all do comes down to one purpose: to provide our customers with outstanding experiences as we connect the world to what's next.

This isn't a place to get just a job. Here, you get a career for life. It's a place to enjoy constant change, growth, and progress in your career. Our willingness to innovate and transform is what keeps us at the forefront of our industry. With curiosity, inventiveness, and entrepreneurial spirit, we keep finding new and better ways to deliver results for our customers, for our people and for the planet.

Here, you will have the flexibility and empowerment to reimagine the new, spread your wings and see your impact. By doing so, we are motivated to be better together. And together, we will continue to drive and deliver excellence.

Our Values

We take pride in being a people-first company, where our employees feel safe, valued and respected. Our culture values empower us to deliver great results.

With one FedEx culture, we:

Take care of each other | Commit to do good | Own outstanding | Drive business results | Create what's next

Awards

• FedEx has consistently ranked among the top 20 in the World's Most Admired Companies report, published in FORTUNE magazine, since 2001
• Ethisphere named FedEx as one of World's Most Ethical Companies in 2023

Our Commitment to Equal Opportunities

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

Interested to join Team FedEx

Everyone at FedEx has a part to play. It's about coming up with smart solutions, remaining resilient in the face of setbacks, and going above and beyond to get the job done. And whether you're a business leader or delivery driver, you'll be empowered to take responsibility and overcome each challenge in your own way.

If this role and working environment sound like a place you can thrive in, apply today and let's create what's next together.