Customer Experience Management

1-3 Years

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Job Description

Roles And Responsibilities

Seeks new opportunities for expanding client base, presenting products and services to current clients, and persuading clients to purchase more
Provides documents of products and services for client accounts
Develops and maintaining long-term relationship with accounts
Understands clients needs and be able to cooperate with internal and external departments
Be a team player, be open minded and keep improving yourself
Tracks, controls the quality of work, and delivers work on time
Be able to support and recommend the proper service to clients before and after services
Being a part of teams KPI

Qualification And Experience

Bachelors degree or higher in management, marketing, and business preferred
At least 1 years of working experiences (Account management / Account Executive / Digital Marketing / Online Business is special consideration)
Fluent in English will be special consideration
Be able to use basic Microsoft Office
Energetic, smart, quick-witted, and good interpersonal skills
High discipline, work-hard, detail-oriented, and good performance under pressures
Passionate about customer service
Ready to learn new things and pass on knowledge (Growth Mindset)
Be able to solve unexpected problems and good at negotiating