Customer Quality Engineer

Job Description

• Handling of customer complaints/ claims and customer related incidents to perform Pre-Investigation at Customer site and arrange containment actions.
• Support sorting activity at warehouse.
• Warranty cost management (review/validate and analysis of contents and try to reduce amount as much as possible together with stakeholder).
• Support APQP/ECR together with Sales section to get all customer requirements and customer approval.
• Manage Customer Visits and Quality Assessments if needed on site at Bosch.
• Other activity fulfill customer requirement (Customer specific requirement review, manage inquiry, internal support for internal stakeholders).
• Provide monthly report to achieve all customer requirement such as inspection report, drawing etc.

Qualifications

Educational Background:

• Bachelor's degree in engineering or related field.

Qualifications:

• Experience in leading business with OEMs/Automotive area.
• Q core tools/ understanding IATF 16949 background/ Why Why analysis/ 8D.
• Able to be travelling and support at customer site in Thailand and abroad.
• Cooperation with internal/ external stakeholders to achieve customer satisfaction.
• Leadership to leading ahead plant quality team to solve the problem.
• Self management of priority / capacity.
• Negotiation skill (not hesitate to deliver message to customer).
• Knowledge on Quality management system.
• Motivation to learn and challenge new things.
• If would be glad if can communicate in Chinese Language

Additional Information

Your future job offers you

Housing allowance, company shuttle, free lunch, provident fund, medical benefits, OPD, IPD, dental benefits, performance bonus, service year reward, insurance, diligent allowance, marriage allowance, new born gift, oversea allowance, etc.

Make it happen

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Interested applicants are invited to submit your CV, current & expected salary, and contact information.

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