Customer Relationship Associate, Japanese Speaking

Company Description:

Founded in 2015, BizWings is a one-stop solution for back-office services, assisting foreign businesses to navigate and thrive in the Thai market. With a team of Japanese-certified accountants and Thai experts, BizWings offers comprehensive support in accounting, auditing, compliance, and management. We are dedicated to providing personalized services and simplifying the complexities of doing business in Thailand. Additionally, we connect with a global network to aid business expansion beyond Thailand.

Role Description:

Join our Client Relationship & Solution team to build and grow relationships with Japanese clients in Thailand. We're looking for someone with a service-minded attitude, strong coordination skills, and a passion for helping businesses thrive.

Key Responsibilities:

• Act as the main contact for Japanese and English-speaking clients
• Maintain strong client relationships and ensure high-quality service delivery
• Identify new business opportunities and convert leads into clients
• Understand client needs and recommend suitable business solutions
• Provide consultation across accounting, HR, back office, and operations
• Coordinate with internal teams and manage multi-party projects
• Handle client meetings, resolve issues, and ensure service satisfaction
• Support special projects like research, due diligence, and analysis

Requirements:

• 2+ years of work experience
• Fluent in English (TOEIC 750+) and Japanese (N1 or N2)
• Bachelor's in Business, Accounting, or Economics will be highly considered
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Highly responsible, proactive, collaborative, and growth-oriented
• Able to manage and execute complex projects
• Proficient in MS Excel, PowerPoint, and Word

Benefits:

• 10 days annual leave
• Provident fund after probation
• Health insurance & Life insurance
• Flexible working hours
• Performance Bonus