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Customer Service Executive
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RESPONSIBILITIES
. Prospect and promote products (Jewellery, Luxury Watches etc.) and our services to walk-in customers
. Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction
. Ensure merchandise and displays are consistently well presented
. Perform daily inventory counts
. Contribute to team effort by accomplishing related result as needed
. Responsible for accurately assessing and valuing pawned jewellery items
REQUIREMENTS
. Service-oriented with strong interpersonal skills
. Good spoken English and another language to speak to clients from multilingual environment
. Dynamic, energetic, positive and driven to exceed targets
. Preferably with sales or customer service experience from retail industry
. Able to start work within short notice will be an advantage
COMPETENCIES:
. Strong interpersonal skill
. Strong communication skill
. Strong organisational skill
. Teamwork
. Reliability
. Integrity
. Action/result orientated
Job ID: 152322875
Skills:
return shipments, Resolve Complaints, Prepare Shipments, Quality Initiatives, Customer Service, Email Communications, Customer Satisfaction, Team Player, Interpersonal Skills, responding to customer inquiries
Skills:
assisting others , Concierge and Uniformed Service Delivery, Supervisory Experience, Email, Records Management, Scheduling, Assisting students, Meet and Greet, Sorting, Answering Telephones, receiving post, Customer Service Representatives, Support students, Sales Administration, Admissions, Timely Delivery
Skills:
Erp, Microsoft Office, Microsoft Excel, Customer Service, Adaptability, Customer Relations, Customer Satisfaction, Administrative Work, Customer Support, Written Communication, Team Player, Able To Work Independently, Manufacturing, Interpersonal Skills
Skills:
Public Relations, Proper Telephone Etiquette, Customer Service Solutions, General Administration, Meetings With Clients, meeting facilities, Data Entry, Crisis Management, meeting preparation, AV, Air Conditioning, Client Visiting, Receptionist Duties, Wastewater Treatment, Communication, Business Continuity
Skills:
Sample Logistics Coordination, Operational Reporting, Communication, Post-Sales Account Support, Order Sales Fulfillment Process
