Customer Service Lead (Thai-speaking)

About the Company

Leading global provider of professional financial recovery solutions.

About the Job

• Partner with business clients to resolve outstanding corporate accounts.

• Structure and finalize settlement schedules for overdue accounts across Southeast Asia, particularly Thailand.

• Address client queries promptly and offer regular progress reports on ongoing cases.

• Record all recovery actions and ensure accurate data entry within internal software.

• Assist with operational and clerical duties to help maintain a strong, team-oriented workflow.

Skills and Requirements

• Experience in corporate debt collection, credit control, or client negotiation.

• Ability to communicate and negotiate effectively in Thai to manage regional accounts and negotiate terms directly with Thailand-based accounts.

• Strong organizational skills with high accuracy in record-keeping and system updates.

• Proven track record in handling customer inquiries and delivering quality service.

• Collaborative mindset with the ability to support team initiatives.

To apply online please use the apply function.

(EA: 94C3609/ R24124496)