Description
We are seeking a dedicated Customer Service Representative who is a Native Thai Speaker to join our team in Bangkok. This role is ideal for freshers or entry-level candidates eager to start their career in customer service.
Responsibilities
- Provide exceptional customer service to clients via phone, email, and chat.
- Resolve customer inquiries and issues in a timely and efficient manner.
- Maintain accurate records of customer interactions and transactions.
- Assist in the development of customer service policies and procedures.
- Collaborate with team members to improve service delivery and customer satisfaction.
Skills and Qualifications
- Native proficiency in Thai and excellent command of English (spoken and written).
- Strong communication and interpersonal skills.
- Ability to handle customer inquiries and complaints with empathy and professionalism.
- Familiarity with customer service software and tools.
- Basic computer skills, including MS Office and email management.
NEEDED IMMEDIATE JOINERS
