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DHL Supply Chain

Customer Service Officer

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  • Posted 21 hours ago
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Job Description

Responsibilities

  • Manage daily import and export operations
  • Coordinate with external; suppliers, freight forwarders, customers and internal department; shipping coordinator (customs), warehouse teams.
  • Track and monitor shipment status updates to relevant departments.
  • Verify and organize documents (invoice, packing list, Bill of Lading, Air Waybill, BOI-related documentation etc.), scan and archive on shared drive.
  • Troubleshoot and resolve issues related to import and export operations.
  • Maintain proper filing and documentation systems for import–export and logistics records.
  • Compile data for daily, weekly and monthly reports.
  • Perform any additional duties related to the role as assigned.

Requirements

  • Good command of spoken and written Thai, English and Chinese (Mandarin).
  • Proficiency in using MS Office and Chinese Word Processing.
  • Careful, detail-minded, Strong sense of responsibility.
  • Positive working attitude, Well-organized, stable and willing to learn.
  • Proactive problem solver and flexibility and adaptability.

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About Company

Job ID: 148577667

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Chachoengsao, Thailand

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Ms OfficeChinese Word Processing