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Lixil

Customer Service Officer

1-3 Years
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  • Posted 23 hours ago
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Job Description

Asia Thailand LIXIL (Thailand) PCL. Employee Assignment Not remote Full Time 1 July 2026

Job Summary

This position is responsible for operating the full cycle of area accounts assignment in order processing to SAP and service customers to reach highest service satisfaction.

Responsibilities

  • Responsible in the full cycle of order processing input to SAP correctly in terms of Accounts assignment
  • Manage the Backlog clearing and On-Time, In-Full (OTIF) delivery arrangement
  • Improve customer satisfaction
  • Provide Fill rate performance report

Qualifications

  • Discipline in Bachelor or higher degree in Business Administration or related fields
  • At least 1-3 years experience in Customer Service operation with strong track record in the market
  • Able to communicate in English
  • Computer literacy, SAP would be an advantage
  • Service minded, well-organized, work under pressure with Can do attitude
  • Computer literacy, SAP would be an advantage

More Info

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About Company

Job ID: 148283307