Process user applications efficiently, respond promptly to customer concerns, troubleshoot issues, and provide effective solutions.
Track online orders, ensure timely processing, and communicate statuses to customers.
Make outbound calls to inform users about new features, updates, loyalty program benefits, and promotional offers.
Educate customers on maximizing the use of our services to foster loyalty and satisfaction.
Conduct regular checks on drivers vehicles to ensure compliance with company policies and branding standards, provide feedback and support to drivers to maintain high standards.
Actively participate in promotional campaigns by engaging with customers and partners, approach local businesses for advertising opportunities, partnerships, and collaborations.
Requirements
Experience in Sales or Customer Service will be an advantage, but is not required.
Computer literate with proficiency in Google Spreadsheets and MS Office.
English: B2 level or higher.
What We Offer
Competitive monthly salary (net), with potential salary revisions based on performance.
Petrol compensation to support your commute.
Comprehensive online training from day one to ensure your success.
A dynamic, tech-savvy work environment with access to corporate CRM, messaging platforms, and news blogs.
Opportunities for career growth and professional development within the company.
