Customer Service Officer

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Job Description

The Role

Lead Sales Initiatives: Develop and execute strategic plans to meet and exceed revenue targets.
Client Acquisition: Identify, approach, and close deals with potential clients across key verticals.
Relationship Management: Build and nurture strong relationships with senior stakeholders and decision-makers.
Customized AI Solutions: Understand client needs and propose tailored AI solutions that deliver measurable value.
Cross-functional Collaboration: Work closely with Business Development and Product teams to align offerings with market demands.
Sales Reporting: Provide clear, data-driven reports and forecasts to leadership.
Mentorship: Guide and support junior team members to foster a high-performance sales environment.

Ideal Profile

Proven experience in a senior sales role, preferably within AI, SaaS, or tech-driven environments.
Strong knowledge of B2B sales cycles, especially within retail, logistics, F&B, or manufacturing sectors.
Technical aptitude to understand AI solutions and explain them in business terms.
Excellent communication and negotiation skills in English. Proficiency in Thai is a strong plus for regional responsibilities.
Track record of achieving or exceeding revenue goals.
Proficient in CRM tools, MS Office, and using data to drive decision-making.

What's on Offer