Customer Service Representative

Position: Customer Service Representative

Report to: Sr.Sales Manager

Based: Bangkok (Serm Mit Tower, Sukhumvit Soi 21 - Asok) and work on site 100%

Key Resposibilities:

1. Inbound Shipments from ACG India:

• Coordinating for inbound shipment to ensure the imported product deliver to warehouse as per plan
• Ensure timely shipment document preparation and SAP updating
• Coordination import shipment and complete the neccessarily on LPI system for clearance formality

2. Outbound local shipment: Preparation and cordinating for shipment documentation and logistics, update SAP & maintaining Report (Weekly/Monthly).

3. Review of inbound and outbound shipment Plan for ACG Thailand warehouse.

4. Support Thai customers with their product development that includes color matching/ artwork development/Samples for product trials etc. Co-ordinate these developments with ACG India.

5. Review of Gel Strength Stocks and outstanding payments.

6. Coordinating for receiving an update inventory report.

Qualification:

• Candidates with Exp. in Sales Support (B2B) for 3-5 years.
• Bachelor's Degree in any related field.
• Literacy in MS Office and SAP.
• Preferred Industries-B2B Segment / Pharma / Continuous Process / Food & Berverage / Chemical / Packaging Films.
• English is communicable (Must connect with India Team).