Customer Service Representative

Roles & Responsibilities

Required Skills:

• A logical and systematic approach to work
• Good time management ability
• The ability to effectively solve issues and make decisions, as well as think laterally and offer creative solutions that may arise in freight transportation
• Commercial awareness and numeracy skills
• Negotiation and analytical skills
• Some degree of IT literacy and the ability to handle electronic data
• The ability to manage change
• Strong interpersonal skills and the ability to work well as part of a team, as well as manage people
• Must have effective communication skills and the ability to handle multiple tasks all with an attention to fine detail
• A positive attitude to continued learning.

Requirements:

• Candidate must possess at least Higher secondary/Pre-U/A level/College, Professional Certificate/NiTEC, Diploma/Advanced/Higher/Graduate Diploma in any field.
• At least 1 Year(s) of working experience in 3PL Logistics Service Sector is required for this position.
• Experience in Chemical Industry is an advantage
• Familiar with business software: WMS/EOS/JDA/SAP is preferred.
• Preferably Non Executive specialized in Logistics/Supply Chain or equivalent