Customer Service Representative - Native Thai speaker - Airline industry

Customer Service Representative - Hospitality & BPO industry

Position Details:

• Project: Airline industry

• Location: Singha Complex, Bangkok

• Working Hours: 24/7 rotational shifts (5 working days, 2 days off per week; working hours may vary depending on operational needs)

• Salary: Up to 40,000 THB

Minimum Requirements:

• Thai language proficiency: C1 level or above

• English language proficiency: C1 level or above (Fluent)

• Prior experience in the Airline industry is a must

• Customer service experience - BPO is preferred

Qualifications

• Bachelor Degree preferred.
• Proficiency in English & Thai (spoken and written).
• Significant experience in a complex fast paced environment.
• Ability to work across shifts and also support the team training and quality.
• Strategic thinker with strong analytical and creative problem-solving skills.
• Excellent written and verbal communication skills.
• Passion for ensuring an excellent user experience.