Customer Success Manager

RV Connex is driven by a strong commitment to making a positive impact on society and humanity. The organization stands out for its experienced team comprising skilled personnel, innovators, and builders who are dedicated to achieving excellence. In an ever-changing world, RV Connex constantly adapts to create meaningful differences and uphold its values of courage and innovation.

This is a full-time on-site role for a Deputy Manager: SOC Operations, located in Pathum Thani, Thailand. The role involves overseeing the management of Security Operations Center (SOC) activities, leading and mentoring a team to ensure efficient monitoring, threat analysis, and incident response. The Deputy Manager will design and implement security protocols, coordinate with internal and external stakeholders, and stay updated on the latest cyber threats and solutions to protect organizational assets effectively.

• Strong knowledge and hands-on experience in cybersecurity, threat analysis, and incident response.
• Proficiency in Security Information and Event Management (SIEM) tools, threat hunting, and intrusion detection systems.
• Leadership and team management skills with the ability to mentor and guide a SOC team effectively.
• Knowledge of IT infrastructure, networking protocols, and system administration.
• Problem-solving abilities, analytical thinking, and decision-making under pressure.
• Relevant certifications such as CISSP, CISM, CEH, or equivalent are advantageous.
• Excellent communication, coordination, and stakeholder management skills.
• Experience in maintaining compliance with industry regulations and best practices.