Cyber Security Consultant-Microsoft Defender

Responsibilities: Hypercare Security Operations

. Provide Level 2 / Level 3security support during Microsoft Defender Hypercare phase.

. Act as security escalation point forL1 Service Desk and Hypercare teams.

. Monitor Microsoft Defenderdeployment portal for alerts and incidents.

. Validate post‑deployment securitybaselines and policies.

ThreatDetection & Incident Response

. Investigate and remediate alerts onMicrosoft Defender for Endpoint

. Coordinate escalations withMicrosoft Support for deep product issues.

Compliance& Information Protection

. Support and stabilize with MicrosoftPurview:

. DLP policies

. Sensitivity labels

. Retention and auditingconfigurations

. Assist business users and complianceteams during early adoption phase.

Stabilization,Reporting & Handover

. Identify recurring deployment ofDefender agent issues.

. Produce Hypercare security issue logs, trend analysis, and stabilization status.

. Create handover documentation and KT materials for BAU / Managed Services teams.

. Support Hypercare exit and sign‑off criteria.

Skills& Experience Required

. 3-5 years hands‑on experience in MicrosoftDefender Security operations.

. Proven experience supporting post‑migrationor post‑security rollout environments.

. Strong troubleshooting skills acrossidentity, endpoint, email, and data protection.

. Familiarity with enterprise securityframeworks (Zero Trust, ISO 27001, NIST).

. Experience working in banking/ regulated environments is an advantage.

Certifications(Preferred)

. Microsoft Certified: SecurityOperations Analyst (SC‑200)

. Microsoft Certified: MicrosoftDefender