You will be responsible for helping to manage clients in both pre and post-sale environments. Consultants work directly with our clients managing projects which typically include requirements gathering, hands on configuration, process engineering, testing system interface specifications, strategy creation and implementation.
Primary Responsibilities
- Primarily responsible for Handling tickets and functional skill to support Financial and Supply Chain application support to the end users.
- When an issue comes up, diagnose, analyse, and solve the issue.
- Responsible for any enhancements.
- Creates test requirements, cases, and performance of testing to validate business processes.
- Responsible for conducting acceptance testing and training customer resources to successfully use of Microsoft Dynamics AX/ Dynamics 365 Finance and Operations.
Position Requirements
- Degree or Master Degree in Computer Science, Finance, Accounting, Engineering or similar field
- At least 2 years of ERP implementation experience either from an end-user or vendor background
- Good understanding of ERP functionalities relating to Finance, Sales, Procurement, Inventory and Production processes
- Fluency in both written and spoken English
- Travelling is required for this position including overseas business trip
