Data Center Engineer ( Technician - System Admin-3)

Data Center Technician 3

Oracle Cloud Infrastructure (OCI) provides best-in-class compute, storage, networking, and edge

services to power businesses around the globe. We are seeking a skilled and proactive Data Center

Technician (IC3) to join our dynamic team in Thailand. The ideal candidate will play a key role in

maintaining the day-to-day operations, supporting critical infrastructure, and ensuring the security,

reliability, and performance of Oracle's rapidly expanding cloud environment

Responsibilities

Perform hardware installations, configurations, diagnostics, troubleshooting, and repairs in

the data center environment for servers, network devices, and storage systems.

Participate in daily operational support tasks such as racking, stacking, cabling, and

component replacements.

Execute scheduled maintenance, firmware, and hardware upgrades with precision and

adherence to strict change control processes.

Support and respond to tickets for on-site incidents, equipment failures, or system alerts,

escalating issues as needed.

Maintain accurate documentation for inventory, repairs, and infrastructure changes.

Collaborate with cross-functional engineering and operations teams to implement and

optimize processes.

Always ensure adherence to physical security and safety practices.

Participate in emergency response and disaster recovery activities, as required.

Contribute to process improvement and best practices for data center operations.

Preferred Qualifications:

3 to 5+ years of experience working in a data center or mission-critical technical

environment.

Strong understanding of data center infrastructure (server/storage hardware, networking,

cabling, and power/cooling systems).

Hands-on experience with troubleshooting, diagnostics, and basic repairs of server

hardware.

Familiarity with ticketing systems, inventory management tools, and change management

processes.

Excellent communication skills

Ability to work in a physically demanding environment (standing, walking, lifting to 20kg).

Flexibility to work shifts, including weekends and holidays, as needed.