Data Engineer

Key Responsibilities:

• Work directly with customers to understand deployment and configuration requirements.
• Lead end-to-end implementation and onboarding activities.
• Assist in integrating customer systems with platform connectors.
• Diagnose and resolve technical issues during implementation.
• Troubleshoot connector validation failures and agent configuration issues.
• Edit and maintain YAML configuration files.
• Perform minor code fixes in connector frameworks when needed.
• Document implementation steps, issues, and progress updates.
• Escalate complex issues to internal engineering teams.
• Guide customers on agent selection and deployment.
• Support networking and security troubleshooting (proxies, firewalls, TLS, certificates, secrets).