Data Solutions Manager

Job Description

1. Job Purpose

This role is responsible for leading Minor Food's first-party customer data management and ensuring data drives business value through personalization, retention, and operational efficiency. The position oversees the lifecycle of data products from ideation to execution, ensures data accuracy and compliance, and partners with cross-functional teams to translate business needs into actionable data strategies and insights.

2. Key Responsibilities

• Manage and maintain customer data standards including data dictionary, data model documentation, and data governance frameworks.
• Ensure data accuracy, freshness, usability, and compliance with defined SLAs.
• Lead collaboration with cross-functional teams to ensure smooth data integrations across POS, loyalty, and marketing platforms.
• Proactively resolve data issues and monitor data quality while continuously improving operations.
• Drive customer data analytics to identify behavioral insights that support segmentation, marketing initiatives, and customer retention.
• Translate business requirements into technical specifications for data engineering and product delivery.
• Drive alignment across Product, Data Engineering, Legal, Security, and Brand teams to ensure compliant and secure data usage (GDPR, PDPA).

Qualifications

3. Qualifications

• Bachelor's degree in Computer Science, Information Technology, Software Engineering, or related field.
• 8+ years of experience in data product ownership, analytics, or data management roles.
• Strong proficiency in SQL, Excel and BI Tools, with ability to translate data into actionable insights.
• Experience managing data SLAs, data dictionaries, and collaborating with data engineering teams.
• Strong communication and stakeholder management skills able to influence both business and technical audiences.
• Knowledge of data governance, privacy, and compliance standards (e.g., GDPR, PDPA).
• Product ownership or data management certification (e.g., CSPO) is a plus.
• Strategic thinker with strong analytical mindset, able to evaluate trade-offs and drive data-driven decision-making.
• Demonstrates a strongPassion for Growthby actively seeking learning opportunities, embracing challenges, and driving both personal and organizational development.

Additional Information

We are a diverse group of down-to-earth, straightforward and very result-oriented people with a vision. To be a Global Operator of Multiple Food Brands with the objective of providing 100% Satisfaction to all stakeholders.

We also share an inspiring organization culture: Driving to Unlock the Impossibilities. This culture is the foundation in everything we do here. If you are a highly motivated, extremely organized business executive with a successful track record in driving sales, and are looking for an opportunity to play a key role for an exciting company that will reward you for your dedication, then Minor Food is right for you