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makro pro

Department Manager - Commercial Home Care Support

5-7 Years
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  • Posted 18 hours ago
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Job Description

Job Purpose

To support the strategic development and execution of Makro's Home Care category by providing structured business insights, strategic analysis, and cross-functional coordination to enable informed decision-making and sustainable growth. This role will be supporting leadership in translating strategic priorities into actionable initiatives and performance monitoring, without direct ownership of commercial operations.

Responsibilities

Strategy Development & Business Planning

  • Support the development of short- and mid-term strategies for Makro's Home Care category in alignment with overall corporate direction.
  • Conduct strategic analysis on market trends, customer behavior, channel performance, and competitive landscape to support strategic decision-making.
  • Translate strategic directions into structured business plans, initiatives, and roadmaps for execution tracking.
  • Support annual planning, mid-year reviews, and strategic presentations for management and leadership forums.

Business Performance & Insight Support

  • Monitor and analyze key business performance indicators (KPIs) related to Home Care category.
  • Provide regular performance insights, variance analysis, and issue identification to support management reviews.
  • Develop structured reports, dashboards, and management materials to support leadership discussions.
  • Identify performance gaps, improvement opportunities, and business risks based on data-driven insights.

Cross-functional Coordination & Strategic Execution Support

  • Act as a coordination point between strategy, commercial, operations, technology, and other related functions to support strategic initiatives.
  • Track progress of strategic initiatives and ensure alignment across stakeholders.
  • Support governance processes, milestone tracking, and issue escalation related to strategic projects.
  • Facilitate alignment meetings and prepare materials for steering committees or leadership reviews.

Business Case & Initiative Support

  • Support preparation and review of business cases, investment proposals, and initiative justifications related to Home Care category growth.
  • Assist in assessing financial impact, operational feasibility, and strategic alignment of proposed initiatives.
  • Support post-implementation reviews to assess outcomes versus objectives.

Ad-hoc Strategic Support

  • Provide ad-hoc strategic analysis and support as requested by senior management.
  • Support special projects related to digital transformation, B2B capability building, or new business models.

Requirements

  • Bachelor's degree in Business Administration, Economics, Management, Finance, Data Analytics, or a related field.
  • At least 5 years of experience in strategy, business planning, management consulting, wholesales, B2B, or related analytical roles.
  • Experience in developing strategic plans, analyzing business performance, or supporting cross-functional initiatives is preferred.
  • Proficiency in data analysis tools (e.g., Excel, Google Sheets, Power BI, Tableau) and comfort working with KPIs and business performance metrics.
  • Good understanding of B2B commercial operations is advantageous.
  • Good command of English communication skills.

More Info

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About Company

Job ID: 145264577