Key Responsibility:
- Manage and oversee Cleaning & Pest Control operations to ensure service quality and customer satisfaction.
- Develop operational strategies and manage manpower, equipment, and budgets efficiently.
- Monitor and control the performance of teams and subcontractors according to operational plans and service level agreements (SLAs).
- Conduct quality audits and propose continuous improvement initiatives.
- Coordinate with clients and internal departments to resolve issues and enhance service standards.
- Develop staff skills, safety awareness, and service mindset to align with company policies.
- Prepare weekly and monthly performance reports for management review.
- Support implementation of quality systems such as ISO, GMP, HACCP, or other relevant standards.
- Ensure compliance with company safety and environmental regulations.
Qualifications:
- Bachelor's degree or higher in Business Administration, Industrial Management, Environmental Science, or a related field
- Minimum 2-5 years of experience in Cleaning Services, or Pest Control operations or Retail , Hospitalities
- Strong knowledge of cleaning standards, pest control systems, chemical usage, and related equipment.
- Strong interpersonal, communication, and problem-solving skills in dynamic environments
- High leadership and strategic decision-making abilities with a focus on operational excellence
- Proven leadership experience in managing large teams and multiple projects simultaneously
- Proficient in Microsoft Office (Excel, Word, PowerPoint) with strong reporting and presentation skills
- Must have a personal vehicle and be able to travel to upcountry project sites as required
CP AXTRA | Lotus's
CP AXTRA Public Company Limited.
Nawamin Office: Buengkum, Bangkok 10230, Thailand
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