Position : DevOps Application Support Engineer
Industry : Oil & Gas (Shared Service)
Location: Mercu Aspire, No. 3, Jalan Bangsar, KL Eco City, 59200 Kuala Lumpur
Working Hours : Monday - Friday (8.30am – 5.30pm) – may need to support UK working hour
Employment Type: 6 month contract with PERSOL with possible conversion
Work Arrangement: Hybrid (60/40)
Salary range : RM10,000 - RM16,500 (based on experience & qualification)
What You'll Be Working On
You'll play a vital role in ensuring the stability, performance, and continuous improvement of enterprise applications that process commodity market data used for:
- Trading activities
- Risk exposure management
- Pricing and valuation
- P&L calculations
- Business-critical decision making
Key Responsibilities
Production Support & Incident Management
- Troubleshoot and resolve complex application and production issues
- Perform root cause analysis and drive permanent fixes
- Ensure high system availability and rapid incident recovery
- Support highly critical SOX-compliant environments
Cloud & DevOps Engineering
- Deploy and maintain applications on OpenShift (AWS)
- Build and enhance CI/CD pipelines
- Automate operational processes and support activities
- Improve platform stability, performance, and scalability
Application Development & Enhancement
- Deliver enhancements using Java, Spring Boot, Angular, and Python
- Participate in code reviews and software quality initiatives
- Support modernization and continuous platform improvement
Monitoring & Observability
- Utilize Splunk and Grafana for monitoring, logging, and alerting
- Identify performance bottlenecks and potential risks proactively
Stakeholder Engagement
- Work closely with traders, business users, architects, developers, and support teams
- Translate technical concepts into business-friendly solutions
- Lead technical discussions and solution walkthroughs
Who can apply
- 10 years of experience in Application Support, Production Support, DevOps, or Enterprise Engineering
- Strong hands-on experience with: Java & Spring Boot, Python, PostgreSQL, Production Support / Incident Management
- Experience supporting complex, business-critical systems
- Strong troubleshooting and problem-solving skills
- Excellent communication skills with both technical and non-technical stakeholders
- Experience working in Agile/Scrum environments
Nice to Have
- OpenShift / Kubernetes
- AWS Cloud
- Splunk
- Grafana
- Dataiku
- CI/CD Automation
- Commodity Trading, Energy Trading, Capital Markets, Banking, or Financial Services experience
- AI, Machine Learning, Intelligent Automation, or Data Analytics exposure
Why Consider This Opportunity
- Join a globally recognized Oil & Gas organization
- Exposure to commodity trading and risk management technologies
- Work with modern cloud-native and DevOps technologies
- Hybrid working arrangement (60/40)
- Collaborate with global teams across UK, US, and APAC
- Opportunity to contribute to high-impact enterprise platforms supporting trading operations