DevOps Lead & Senior Technical Project Manager

DBot Software is building a new, comprehensive digital commerce + design marketplace platform for a large design and eCommerce company operating in the US and Thailand. Alongside the new platform build, we also maintain and modernize a large, business-critical existing IT system.

We're hiring a DevOps Lead& Technical Project Manager with a clear DevOps-first focus. You will own cloud infrastructure, CI/CD, observability, security fundamentals, and production reliability and you will communicate confidently with international stakeholders in excellent English.

This role is primarily hands-on DevOps / cloud engineering with operational ownership. You will build the foundation that allows engineering teams to deliver frequently and safely.

You will:

• design and operate production-grade cloud infrastructure
• build/own CI/CD pipelines and release safety patterns
• ensure database reliability and performance as part of platform stability
• implement monitoring/alerting and incident routines
• coordinate with engineering and product on delivery readiness (light PM, not the main focus)

• Design, implement, and maintain cloud environments (AWS/Azure/GCP) for dev/stage/prod
• Build and manage Infrastructure as Code (Terraform/CloudFormation/Bicep or equivalent)
• Manage IAM, networking, secrets, and environment configurations securely
• Drive platform scalability, cost efficiency (FinOps mindset), and operational resilience

• Build and maintain robust CI/CD pipelines (automated testing gates, promotion flows)
• Implement safe deployment strategies (blue/green, canary, rollbacks)
• Standardize release processes and ensure reproducible deployments
• Improve developer experience: fast pipelines, clean environments, reliable tooling

• Implement and own observability: logs, metrics, tracing, dashboards, alerting
• Define operational KPIs (SLOs/SLAs), error budgets where applicable, and uptime practices
• Lead incident response routines (triage, mitigation, postmortems, prevention)
• Create runbooks, on-call guidelines (if applicable), and operational documentation

• Ensure database reliability: backups, restore tests, high availability / DR concepts
• Improve performance: indexing, query tuning guidance, connection management, caching strategy support
• Support safe migrations and release coordination around schema/data changes
• Define standards for retention, privacy, access logging, and auditability (where required)

• Coordinate release readiness across teams and time zones (US/Thailand)
• Surface risks early (infra, security, performance, reliability) and drive resolution
• Provide clear status updates and technical communication to stakeholders

• Senior experience in DevOps / Cloud Engineering (production operations, not just setup)
• Strong cloud expertise in AWS or Azure or GCP (architecture + operations)
• Strong CI/CD expertise and release engineering ownership
• Strong Infrastructure as Code experience
• Strong understanding of databases (SQL, performance tuning basics, backup/restore, HA/DR concepts)
• Solid foundation in security basics: IAM, secrets management, network security, least privilege
• Hands-on container experience (Docker) and comfort with modern deployment patterns
• Proven ability to troubleshoot production issues end-to-end (logs metrics infra app symptoms)

• Excellent English communication skills (spoken + written)
• You must be comfortable leading technical discussions, writing clear updates, and aligning stakeholders across international teams.

• Kubernetes (EKS/AKS/GKE) or managed container orchestration experience
• Experience with marketplace/eCommerce systems (traffic peaks, search, orders, payments)
• Monitoring stacks like Datadog, Grafana/Prometheus, ELK, OpenTelemetry
• Experience supporting Node.js-based platforms and modern web stacks (React/Next.js) helpful, not required
• Security/compliance familiarity (audit trails, SOC2/ISO-style controls, vulnerability routines)

• High-impact ownership: you shape how the platform runs in production
• Real-world enterprise context: large system, real users, real consequences
• International environment (US/Thailand), professional engineering culture
• Hybrid/remote flexibility depending on project needs
• Office in central Bangkok (near Phrom Phong BTS)
• Health insurance + life insurance
• 1220 days annual leave (depending on level/contract)

Apply via LinkedIn and include:

• CV / LinkedIn profile
• 3 short bullets on:

1. the largest production system you operated (cloud + scale)
2. your CI/CD approach (tools + deployment strategy)
3. your strongest database work (what you improved, measurable if possible)