Own the Order-to-Cash (O2C) workstream for SAP projects, enhancements, and change requests.
Lead SAP SD functional design, configuration, testing, and solution delivery.
Manage end-to-end O2C processes including order management, pricing, credit management, delivery, shipment, billing, and returns.
Design and implement SAP SD solutions integrated with MM, Logistics Execution (LE), Warehousing, and FI (Accounts Receivable).
Ensure seamless integration across upstream and downstream modules with strong cross-functional process understanding.
Drive timely delivery of business-aligned solutions and support continuous process improvements.
Identify and implement automation opportunities to enhance operational efficiency.
Collaborate with Sales, Supply Chain, Finance, business partners, and external stakeholders to gather and prioritize requirements.
Ensure compliance with SOX, GST, audit requirements, and industry best practices.
Provide functional expertise, issue resolution, and support for SAP SD-related initiatives and enhancements.
Qualification
8–12 years of experience in SAP SD with strong expertise in Order-to-Cash (O2C) processes.
Hands-on experience in Pricing, Credit Management, ATP, Delivery Processing, PGI, and Billing.
Strong integration knowledge of SAP SD with MM and Logistics Execution (LE).
Good understanding of Tax Determination, GST, E-Invoicing, and TCS/TDS processes.
Experience in IDoc/EDI monitoring, troubleshooting, and issue resolution.
Strong communication, stakeholder management, and leadership skills.
Job Context
Interactions: Influence functional teams in technology decisions and drive a technology-driven mindset to address business needs ; influence IT COEs to build fit for purpose technology solutions for the function2. Aligning Interest: Prioritize & manage all IT initiatives within the functional domain, while collaborating with other internal Digital/ IT and PMO teams3. Team Size: Manage a team of 4-6 IT business partners particular to the functional domain4. Job Scope: Global business partnering for a function5. Nature of External Relationships/Partnerships: External relationships with technology/ product vendors guided by standard guidelines
