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Rhenus Logistics

Digital and Process Innovation Manager

5-7 Years
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  • Posted 6 hours ago
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Job Description

Welcome to Rhenus!

The Rhenus Group is one of the leading logistics service providers operating worldwide. We offer tailor-made solutions along the entire supply chain for companies from a wide diversity of industries. From multimodal transports to perfect warehousing, from smooth customs clearance to innovative value-added services: We always keep our pulse on the times and are at our customers side.

YOUR RESPONSIBILITIES:

TMS enhancement

  • Accountable for driving TMS enhancements to significantly boost operational efficiency.
  • Develop and implement a comprehensive, short- & long-term roadmap for system enhancements, including timelines, milestones, and resource requirements to ensure successful delivery.
  • Drive sustainable functionality improvements to meet the evolving needs of global functions and operations.
  • Ensure timely delivery of all demands raised by the operational excellence team and key stakeholders by acting as the accountable liaison to the development team, managing prioritization and delivery timelines.
  • Accountable for providing guidance and UAT test cases for all new functionalities and features deployed in UAT prior to production release.
  • Generate detailed ITBR and acceptance criteria in JIRA and manage the evaluation process to ascertain business value and impact.
  • Communicate with key stakeholders regarding new initiatives/projects, roadmap, status and release timelines.

Cross-functional collaboration

  • Collaborate with internal stakeholders to ensure that process improvements and digital strategies address business needs and customer expectations.
  • Aligning closely with Product teams to ensure operational practices and system functionalities support broader product development and commercial goals.
  • Collaborate with OET to ensure all operational system functionalities directly contribute to overall operational efficiency and key business objectives.

Training and Guidance

  • Ensure all new functionalities adhere to internal operational/compliance standards and external regulatory requirements.
  • Provide expert guidance on system functionalities, provide training materials, assess training needs, and work with the training team for user manual and SOP update resulting from system and/or process change.

YOUR PROFILE:

  • Completed business, IT or engineering bachelor's degree; Minimum 5 years experience in project management, product or operational excellence, and cross-functional stakeholder coordination within a global logistics environment.
  • Strong exposure to digital transformation, process optimization, and customer-centric initiatives in air & ocean freight forwarding.
  • Strong analytical skills
  • Structured thinking ability
  • Ability to see the bigger picture, both from a commercial/customer and operational/internal perspective
  • Strong ability to align with stakeholders at all levels of the business and customer organizations
  • Ability to concurrently handle a variety of projects while being able to lead cross-functional initiatives, and to identify how to constantly improve
  • High degree of accountability, results-driven mindset
  • Capable of growing and forming a regional team, collaborating and communicating with people of different regional backgrounds and roles
  • Ability to perform under pressure and confidence to perform strongly and lead a regional structure by example
  • Professional use of English, other languages are a plus

What You can expect

  • Continuous Training: Sharpen your skills and advance your expertise with our professional development programs.
  • Great Team: It's truly the people that make the difference - and with us you'll join the best team around.
  • Flat Hierarchies: Get straight through to the decision-makers with our streamlined organizational structure.
  • Room for Innovation: Turn your ideas into action in an environment that champions creativity and empowers you to lead change.
  • Events: From team outings to holiday parties and networking events, we build strong connections by spending quality time together.
  • Quick Decision Processes: Make things happen faster with streamlined processes that promote efficiency and effectiveness.

More Info

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About Company

Job ID: 147256035