Partner with DLs and POs in driving squads progress towards business outcomes with focus on value added delivery capabilities in incremental and iterative cycles
Coach the squad through the quarterly delivery cycle, using the QBR and QRP processes. Specifically, to define effective objectives based on the Domain mission, translate them into clear, specific Squad key results and align them to product backlog and roadmaps with focus on enhancing ways of working
Coach the squad to:
Understand the product vision and roadmap with focus on outcome-based coaching in alignment with OKRs and domain mission
Write Epics and user stories which are right-sized with clearly articulated requirements and success/acceptance criteria so minimal rework is required
Establish and facilitate effective team and domain level ceremonies to deliver iteratively, with clear ownership for work that meets business outcomes
Measure & monitor performance tying back to OKRs, adjusting efforts as needed
Identify, document and monitor dependencies, risks and issues, and working with relevant stakeholders to mitigate or resolve
Collaborate with POs and squad members to establish and increase fluency in key methodologies and tools – agile, Jira, Mural and others as needed
Set up and facilitate retrospectives to identify improvement opportunities (process, collaboration, etc.) in executing our ways of working
Drive adoption and scaling of digital-first ways of working, leading through influence and continuously looking for opportunities to improve
Leverage working knowledge of insurance and the domain to guide the development of innovative and effective solutions
Monitor external best practices and evaluate opportunities to improve our ways of working
Collaborate with POs and squad members to optimize value across the delivery lifecycle by role-modelling and coaching the team to eventually do it themselves well
Coach and lead Agile trainings/onboarding to support squad members in learning and living effective Agile practices
Qualifications
Agile coach or other agile certifications (CSM, ICE-AC, ICP-ACC, PSM I, PSM II, SAFe)
MS/BS degree in computer science, software development, or business OR a background in business, technology, product development and management
Experience in agile development, as a digital product owner, product manager, or highly experience scrum master with 5+ years experience successfully delivering digital products
Knowledge of Agile software development process (e.g., XP, Kanban, Scrum, etc.)
Knowledge and/or experience with Agile techniques (e.g., user stories, test-driven dev.)
Deep knowledge of insurance, finance or retail services value chain, particularly in aligned domain
End-to-end digital product management lifecycle experience; preferably in insurance
Strong knowledge of product management tools including Jira and Mural
Fundamental knowledge of software development
Ability to lead through influence, engage, develop, and empower people effectively; strong self-motivator, with a contagious ability to spread energy to team
Strong communication, collaboration and change management skills
Experience providing day-to-day coaching and guidance to working teams
High level of organization and attention to detail with ability to piece together multiple moving parts
Ability to build trust and effectively resolve conflict
