This job is with Hogarth, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Hogarth is the Global Content Production Company. Part of WPP, Hogarth partners with one in every two of the world's top 100 brands including Coca-Cola, Ford, Rolex, Nestl, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions. Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today's content experience.
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore. WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.
A Hybrid working model
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
What does this Digital Production Account Managerdo at Hogarth
Are you a highly organized and creative individual with a keen eye for design and excellent client-facing skills We are looking for a Digital Production Account Executive to be the crucial link between our clients vision and our design team's execution. This dual-focused role requires exceptional communication for managing client expectations and relaying feedback, along with the technical proficiency to work hands-on with design software when needed
Reporting lines and keystakeholders
This role reports to the General Manager and Senior Account Manager and you will collaborate with different stakeholders across all departments
Responsibilities
Client Management & Communication
- Serve as the primary point of contact for clients throughout the digital design production lifecycle
- Manage and translate client expectations regarding design timelines, scope, and final deliverables to ensure client satisfaction and project success.
- Critically evaluate and consolidate client feedback on design drafts and clearly and accurately brief these revisions to the designer/design team.
- Proactively communicate project status, potential challenges, and timelines to clients and internal stakeholders.
- Ensure all designs meet the client's original brief, brand guidelines, and technical specifications.
Hands-on Design & Production (Digital Production)
- Execute minor to moderate design revisions and adaptations directly using Adobe Illustrator and Adobe Photoshop.
- Prepare and optimize digital assets for various platforms (e.g., social media, POSM).
- Prepare and optimize digital assets for various platforms (e.g., social media, POSM).
- Assist the design team with production tasks, file preparation, and quality assurance checks before final client delivery.
- Maintain an organized system for digital assets and project files.
Qualifications
- Knowledge from working in an advertising adaptation role preferred
- Knowledge of business operations and change management preferred
- Knowledge of new business set up and deployment preferred
- Focus on continuous improvements, delivering excellent quality and high levels of customer service
- Understanding of financial compliance procedures
- Sound technical understanding of client requirements
- Commercial acumen
- Excellent negotiation and problem-solving skills
- Attention to detail and an eye for producing quality work is a must
- Ability to operate the design via Adobe Creative Suite solutions
- Excellent in communication in both Thai and English
Our Hogarth Values
Hands on
No egos here. Just a shared drive to roll up our sleeves and make great things happen. Every project--big or small, gets our full energy because we believe in doing things right. Every single time. It's how we deliver real results without cutting corners.
Honesty
We are real and authentic with each other and in our work. Honest, direct communication builds the trust we need to collaborate, grow, and make meaningful things together. It's not always easy but it's always worth it.
Heart & Soul
We bring heart to everything we make. Passion, pride and relentless drive push us beyond good enough because we care deeply about our craft, and we're always chasing better. We love what we do, and it shows.
Happy Family
Creating a space where everyone feels valued--even when opinions differ, makes this a supportive and inclusive environment for our people. We embrace our differences, celebrate our wins together, and never lose our sense of humor.
Hungry
Curiosity keeps us hungry. We question, experiment, and always seek out what's next. We never settle, and we never stop learning.
Inclusion and Impact
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
Please contact [email protected] if you need the job advert or form in another format.
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