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King Power

Director of Business Operations (F&B)

Fresher

This job is no longer accepting applications

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  • Posted 3 months ago

Job Description

Job Purpose

The Vice President of Food & Beverage (JRD Project) is responsible for developing and managing the overall food, beverage, and entertainment operations within the complex

Key Responsibilities

1. F&B Business Development & Brand Acquisition

  • Develop and implement a long-term F&B strategy to enhance the reputation as a must-visit destination.
  • Identify, evaluate, and onboard renowned Thai restaurants and Michelin-listed brands to join Thai Taste Hub.
  • Negotiate commercial terms, including rent models, profit-sharing agreements, and marketing collaborations.
  • Plan the tenant mix and culinary experiences to match tourist, local, and VIP segments.

2. Theatre & Entertainment Integration

  • Manage the Aksra Theatre's business operations, including show programming, ticketing, hospitality, and partnership development.
  • Collaborate with creative teams and event organizers to develop cultural performances and premium entertainment experiences.
  • Integrate F&B experiences with theatre events (e.g., dinner & show packages, themed dining).

3. Sales & Revenue Management

  • Define annual sales targets and business KPIs for both Thai Taste Hub and Aksra Theatre.
  • Monitor outlet performance, analyze P&L, and ensure profitable operations across all F&B partners.
  • Launch sales promotions and marketing campaigns to increase customer spending and dwell time.

4. Marketing & Customer Engagement

  • Collaborate with Corporate Marketing, CRM, and Brand teams to create high-impact promotions.
  • Curate signature events (e.g., Thai Taste Festival, Chef Collaboration Series, or Cultural Nights).
  • Enhance visibility through PR, digital campaigns, influencer partnerships, and cross-promotions with travel partners.

5. Operational Excellence

  • Ensure smooth daily operations across all outlets and theatre facilities, meeting hygiene, safety, and service standards.
  • Supervise outlet partners to comply with brand guidelines and guest experience standards.
  • Coordinate with Facility, Housekeeping, and Security teams to maintain operational quality and ambience.

6. Stakeholder & Partnership Management

  • Build and maintain strong relationships with restaurant owners, chefs, cultural institutions, and tourism authorities.
  • Align with internal stakeholders (Finance, Legal, HR, Marketing) to ensure compliance and support business execution.
  • Represent JRD in partnership negotiations, sponsor collaborations, and media relations when required.

More Info

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About Company

Job ID: 134960841