Director of Food And Beverage

Key Responsibilities

Operations & Quality Assurance

Oversee daily operations of all restaurants, bars, pool and beach F&B, in-room dining, banquets, and catering services.

Ensure consistent delivery of service standards aligned with the resort's casual luxury positioning and wellness brand values.

Conduct regular quality audits across all outlets and implement corrective actions where necessary.

Maintain full compliance with health, safety and hygiene.

Leadership & Team Development

Recruit, train, and develop Outlet Managers and front-of-house teams to operate independently and at the highest level

Build a strong service culture through structured training programs, daily briefings, and performance coaching

Set clear individual and team performance targets; conduct regular appraisals and create succession plans for key roles

Foster a collaborative, high-morale working environment across all F&B departments

Guest Experience & Market Development

Champion a guest-first culture, personally engaging with guests to build rapport and resolve concerns with professionalism

Identify and respond to market trends, competitive activity, and evolving guest preferences in both the resort and local dining markets

Collaborate with Marketing and Revenue Management to develop F&B promotions, special events, wine dinners, and curated experiences that drive covers and ancillary revenue.

Support the resort's positioning as a wellness destination through innovative food and beverage programming

Strategic & Financial Management

Prepare and manage operating budgets, conduct monthly P&L analysis, and implement corrective actions to protect margins

Monitor food cost, beverage cost, and labor cost ratios against benchmarks; institute procurement and inventory controls to optimize profitability

Analyze sales data, guest feedback, and market trends to identify revenue growth opportunities and inform menu pricing strategy

Qualifications

Experience & Education

Bachelor's degree in Hospitality Management, Culinary Arts, Business Administration, or a related field

Minimum 710 years of progressive F&B management experience.

Demonstrated track record of managing multiple outlets.

Knowledge & Skills

Excellent leadership and team-building skills with the ability to inspire, develop, and hold teams accountable

Deep understanding of food and beverage operations, menu engineering, and current hospitality trends

Knowledge of wellness-oriented dining concepts and guest nutrition preferences is an advantage

Outstanding communication, presentation, and interpersonal skills

Proficiency in POS systems, hotel PMS, and standard business applications

Fluent in English; proficiency in Thai language is an advantage

Benefits

Attractive compensation package commensurate with experience

Direct collaboration with ownership and senior leadership on strategic direction

Professional development and industry training opportunities

Work with a diverse international guest base and a passionate hospitality team

Resort benefits

Location: Based in Phuket

Salary: Negotiable