Director Of Restaurants, Bars & Experiences
Mandarin Oriental, Bangkok is looking for a Director of Restaurants, Bars & Experiences to join our Restaurants, Bars & Experiences Department team.
Are you a master of craft Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly Do you embrace a growth mindset We invite you to become a fan of the exceptional.
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental, Bangkok – For over 150 years, this legendary riverside hotel has welcomed travelers seeking exceptional luxury, style, and service. Recently reopened, the renovated River Wing enhances our iconic Thai-inspired elegance and resort-like serenity.
About The Job
Based at Mandarin Oriental, Bangkok, home to some of the city's most iconic dining and bar destinations including Anne-Sophie Pic at Le Normandie, The Bamboo Bar and Baan Phraya, the Director of Restaurants, Bars & Experiences is responsible for shaping and leading the commercial, operational and experiential vision of the hotel's award-winning food and beverage portfolio.
Beyond operational excellence, the Director of Restaurants, Bars & Experiences will lead the development of innovative programming, strategic partnerships, marketing collaborations and guest experiences that strengthen Mandarin Oriental, Bangkok's position as one of the world's leading culinary destinations.
Responsibilities
- Lead the strategic direction, commercial performance and overall success of Mandarin Oriental, Bangkok's portfolio of restaurants, bars and guest experiences, ensuring alignment with the hotel's luxury positioning and business objectives.
- Drive revenue growth, profitability and market share through innovative dining concepts, pricing strategies, guest engagement initiatives and data-driven commercial decision-making.
- Position the hotel's venues as premier dining and social destinations by developing distinctive concepts, signature experiences, seasonal programming and compelling guest journeys.
- Collaborate closely with Marketing, Communications and Digital teams to strengthen brand awareness, drive demand and enhance the visibility of each venue across local and international markets.
- Establish and cultivate strategic partnerships with luxury brands, chefs, influencers, cultural institutions and industry stakeholders to create memorable experiences and elevate market presence.
- Inspire, coach and develop a high-performing leadership team, fostering a culture of excellence, accountability, creativity and exceptional guest service.
- Ensure world-class operational execution across all restaurants, bars and culinary experiences, consistently delivering the legendary service standards of Mandarin Oriental while maintaining financial discipline.
As Director of Restaurants, Bars & Experiences, we expect you to have:
- Proven leadership experience in luxury hospitality, restaurants, bars or lifestyle dining concepts.
- Strong commercial acumen with a track record of driving revenue and profitability.
- Experience developing destination dining, bar and guest experience strategies.
- Exceptional leadership skills with a passion for building high-performing teams.
- Strong understanding of luxury guest expectations, market trends and brand positioning.
- Ability to foster cross-functional collaboration and strategic partnerships.
- Creative, innovative and entrepreneurial mindset with a restaurateur's approach.
- Excellent communication, stakeholder management and influencing skills.
Our commitment to you
- Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
- MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
- Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
- Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
- Medical Benefits and Group Insurance
- Hotel Gym
We're Fans. Are you
