Director People & Culture

JOB SUMMARY

Reporting to General Manager, the Director – People & Culture will own the full people agenda for Royal Phuket Marina from workforce planning and talent acquisition through to culture, performance, and organizational capability. This is a hands-on leadership role for someone who can operate strategically at the boardroom table while staying close enough to the ground to shape how people actually work, learn, and grow day to day.

A key priority for this role is building a modern Learning & Development function, with a particular focus on equipping our teams from marina operations to F&B operations, property sales, and corporate functions with practical AI literacy and AI-enabled productivity skills. We want an HR leader who sees AI adoption not as an IT initiative, but as a workforce capability and change management challenge to be championed by HR.

JOB RESPONSIBILITIES

Strategic HR Leadership

·      Develop and execute an HR strategy aligned with Royal Phuket Marina's business growth, sustainability values and luxury service standards

·      Act as a trusted advisor to the executive team on organizational design, workforce planning and change management

·      Own HR budgeting, headcount planning and workforce cost management across all business units

Talent Acquisition & Workforce Planning

·      Lead recruitment strategy across marina operations, F&B operations, residential and commercial leasing services, and corporate teams including senior and specialist hire

·      Build employer branding and talent pipelines suited to Phuket's competitive hospitality and lifestyle labor market

Learning & Development

·      Design and lead a structured L&D framework covering technical, service, leadership, and future-skills training

·      Champion company-wide AI skills development, building practical programs that help employees at all levels use AI tools to improve productivity, service quality and decision-making

·      Partner with department heads to identify capability gaps and build role-specific learning pathways, including onboarding, cross-training and leadership development

·      Establish metrics to track training impact on performance, retention, and productivity

Culture, Performance & Employee Experience

·      Create a fun and inspiring workplace for all

·      Foster a service-excellence and sustainability-driven culture consistent with Royal Phuket Marina's brand

·      Oversee employee engagement, wellbeing initiatives and internal communications

Compliance & HR Operations

·      Ensure full compliance with Thai labor law, work permit/visa requirements for expatriate staff and relevant industry regulations

·      Oversee HR policy development, compensation and benefits structuring and reporting systems

JOB REQUIREMENTS

o  10+ years of progressive HR experience, with at least 4–5 years in a senior HR leadership role

o  Prior experience in hospitality, luxury real estate, marina/leisure or a comparable high-service, guest-facing industry strongly preferred

o  Demonstrated success building or scaling a Learning & Development function

o  Genuine enthusiasm for AI and digital tools, with experience or strong interest in rolling out AI adoption/upskilling programs to non-technical teams

o  Strong grounding in Thai labor law and multicultural/expatriate workforce management

o  Excellent stakeholder management skills, comfortable operating at both executive and operational levels

o  Fluent English required; Thai language ability a strong advantage

o  Bachelor's degree in HR, Business, Organizational Psychology or related field

Interested candidates please sent fully detailed CV , recent photo , current and expected salary with other related documents to : Email : [Confidential Information]

Tel : 076 – 360 833 ext 25, 26 , Fax : 076 – 360 840