Role Purpose
Reporting to the Senior Director, Global Pricing Processes, you will play a key role in shaping and driving pricing excellence across the organization's global network.
You will be responsible for governing, enhancing, and continuously improving end-to-end pricing processes to ensure consistency, efficiency, and compliance across the organisation.
As a trusted partner to Commercial, Finance, IT, and other business functions, you will also help translate business strategies into effective pricing processes and solutions.
You will lead process improvement initiatives, oversee governance and certification programmes, and leverage analytics to support informed decision-making and business performance.
Key Responsibilities
Process Governance & Continuous Improvement
- Provide leadership to strengthen collaboration, knowledge sharing, and best-practice adoption across the global pricing community.
- Drive process improvements by engaging stakeholders across regions and functions.
- Translate business requirements and strategies into scalable and sustainable process solutions.
- Ensure consistency and alignment of pricing processes, standards, and policies globally.
- Review and enhance the Global Pricing Processes (GPP) to support evolving business needs.
Global Pricing Processes (GPP) Management
- Maintain clear and comprehensive process documentation.
- Communicate GPP updates and requirements effectively across regions and countries.
- Promote awareness, adoption, and compliance with established pricing standards.
- Serve as the primary point of contact for internal control reviews and internal or external audits.
- Manage the budget for GPP development, training, and capability-building initiatives.
- Lead the design, implementation, and monitoring of global GPP certification programmes.
Program Development & Deployment
- Lead the ongoing development and global rollout of program.
- Partner with senior stakeholders in global and regional offices to align workflows, governance, and reporting standards.
- Collaborate with IT and business stakeholders to ensure successful implementation and delivery.
- Drive user adoption and continuous enhancement of program capabilities.
Analytics, Insights & Yield Optimisation
- Support business performance management through reporting, dashboarding, and analytics.
- Conduct impact assessments and provide actionable insights to senior management.
- Identify opportunities to improve pricing performance and yield outcomes.
- Continuously review and enhance key performance indicators (KPIs) to drive business value.
Leadership & Team Development
- Foster a collaborative and continuous improvement culture.
- Develop team capabilities through coaching, mentoring, and knowledge sharing.
- Support effective resource prioritization to meet global business objectives.
- Promote cross-functional collaboration and stakeholder engagement across the organisation.
What We're Looking For
- Preferably 10 years experience in pricing, commercial, finance, business process management, or a related field, including leadership experience in regional or global organisations.
- Preferably degree qualification or equivalent professional experience. An MBA or relevant post-graduate qualification will be advantageous.
- Strong understanding of pricing, sales, finance, and business process governance, preferably in express logistics industry.
- Proven experience designing, implementing, and managing pricing processes, frameworks, or governance models.
- Demonstrated ability to influence and engage stakeholders within a complex, matrix organisation.
- Experience working with pricing systems, analytics platforms, or enterprise business applications.
- Possess strong analytical and problem-solving skills, able to transform data into meaningful business insights.
- Excellent project management capabilities to handle multiple priorities and initiatives simultaneously.
- Strong leadership, communication, and relationship-building skills.
- Excellent written and verbal communication skills in English as the role requires collaboration with stakeholders across multiple regions.
