Director, Social Performance and Ethical Recruitment

Role scope: Social performance strategy and implementation, ethical recruitment governance, migrant workforce compliance, human rights due diligence, customer and third-party audit readiness, and Code of Conduct execution across Thailand and Vietnam.

Work location: Based in Samut Sakhon, Thailand

Jop Purpose:

Set the strategic direction and governance framework for social performance, ethical recruitment, migrant workforce compliance, human rights due diligence, customer and third-party audit readiness, and Code of Conduct implementation across Thailand and Vietnam.

The role partners with business leaders, site HR, operations, legal, procurement, sustainability, recruitment agencies, labour brokers, suppliers, NGOs, government bodies, and external auditors to convert corporate commitments, legal requirements, customer expectations, and international standards into practical controls that protect workers, reduce business risk, strengthen compliance, and reinforce Thai Union's position as a responsible employer and business partner.

Build and continuously improve ethical recruitment governance for daily employees and migrant workers by setting standards, assessing workforce supply risks, overseeing agency and labour broker controls, monitoring recruitment compliance and effectiveness, and ensuring transparent, fair, and worker-centred practices across Thailand and Vietnam. Ensure consistent site-level execution through governance routines, training, monitoring, reporting, corrective-action follow-up, issue escalation, and continuous improvement across both countries.

The role is accountable for the following key areas:

1. Social performance strategy, implementation and audit readiness
2. Human Rights Due Diligence and Compliance
3. Recruitment Governance for Daily Employees and Migrant Workers
4. Migrant Document Management and Compliance
5. Code of Conduct, Human Rights Policy and Execution
6. Stakeholder Engagement and External Partnership
7. Monitoring, Reporting and Continuous Improvement
8. Strategic business partnership and cross-country governance

Qualifications & Experience:

• Bachelor's or master's degree in social sciences, human rights, labour relations, law, business ethics, compliance, sustainability, human resources, or a related discipline.
• At least 10 years of relevant experience, including senior-level accountability in social performance, human rights, responsible recruitment, migrant workforce governance, migrant document compliance, Code of Conduct implementation, labour compliance, responsible sourcing, customer or third-party audit readiness, or corporate social responsibility.
• Strong knowledge of Thailand and Vietnam labour regulations, migrant worker requirements, human rights standards, ethical recruitment principles, labour codes of conduct, and responsible sourcing expectations.
• Experience governing recruitment agencies, labour brokers, suppliers, government coordination, audits, corrective action plans, grievance mechanisms, remediation processes, and cross-functional or cross-country working groups.
• Strong Thai and English communication skills. Vietnamese language capability, or experience working through interpreters and local HR partners in Vietnam, is an advantage.
• Excellent stakeholder engagement, communication, influencing, governance, project management, analytical, problem-solving, change management, and senior leadership reporting skills.
• Ability to travel domestically within Thailand and internationally to Vietnam as required for site engagement, audits, stakeholder meetings, government coordination, and issue resolution.