At Diversey - a Solenis Company, we are the pioneer, the facilitator of our clients in a wide range of industries around the globe. We do this with our revolutionary cleaning and hygiene technologies - such as floor care machines, cleaning tools & utensils, and chemicals across healthcare, food & beverage, hospitality, and more. Now part of Solenis, we continue to lead global markets with sustainable, science-driven products. We're proud to be recognized as a 2025 Best Managed Company for the five-year runningreflecting our dedication to excellence, innovation, and market leadership.
More about Diversey: https://www.solenis.com/en/markets/institutional/
What You'll Do
In this client-facing role, you will take ownership of managing, developing, and expanding relationships with
key hotel customers, including chain, luxury, and independent hotels. You will collaborate closely with
internal cross-functional teams and global stakeholders, as well as headquarter-level hotel clients, to deliver
customized hygiene and cleaning solutions.
Some Of The Things You'll Do
- Build and maintain strong, long-term relationships with key lodging customers, including hotel chains, luxury, and independent hotels, ensuring high levels of service delivery and customer satisfaction.
- Develop and execute strategic account plans aligned with customers operational priorities and Diversey's commercial growth objectives.
- Provide end-to-end account support, including product training, application support, hygiene audits, and ongoing performance improvement initiatives.
- Identify and develop white space and cross-selling opportunities across Diversey's portfolio (laundry, housekeeping, kitchen hygiene, floor care, and sustainability solutions).
- Conduct regular on-site visits, business reviews, and performance evaluations with hotel management and relevant operational teams.
- Track and manage account performance using CRM tools, pipeline management, sales funnel analysis, and forecasting.
- Propose tailored hygiene and cleaning solutions that enhance operational efficiency, improve hygiene standards, and support customers food safety and sustainability goals.
- Drive new business acquisition by leveraging industry relationships, market insights, and an understanding of the hospitality and lodging sector.
What You'll Bring To Us
- Minimum 5 years of B2B sales or key account management experience in hospitality, institutional hygiene, or chemical solutions (hotel segment preferred).
- Proven experience in leading, coaching, and developing sales teams, including performance management and target achievement.
- Solid knowledge of institutional cleaning products and equipment, including warewashing, laundry, and housekeeping systems.
- Strong interpersonal and communication skills with fluency in English
- Confident presenter with the ability to influence decision-makers at various organizational levels.
- Self-motivated, results-driven, and capable of working independently and collaboratively.
- Strong analytical skills with basic P&L understanding.
- Hands-on, practical approach to problem-solving and customer service.
What We Offer
- Competitive health + wellness benefit plan
- Continuous professional development with many opportunities for growth
- Access to a wide variety of internal and external training courses on our learning system
- Competitive Salary and bonuses
- Transportation allowance
We understand that candidates will not meet every single desired job requirement. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you.
This is a fantastic opportunity to build your career with a company who are experiencing rapid growth.
At Diversey - a Solenis Company, we understand that our greatest asset is our people. That is why we offer competitive compensation, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, consider joining our team.
