Responsible to alter, repair or fit clothing to attend the needs and requests of our clients in order to ensure DG level of craftsmanship and standards
Contribute to ensure that each client is treated according to the DG expectations
Tailor the client experience in order to elevate experience and impression of the brand
Job Descriptions
Perceive well the level of professional tailoring processes
Measure client for size, using tape measure and records measurements
Fit and study garments on clients to determine required alterations
Fit, alter and repair clothing, according to clients needs
Prepare alterations both by needle and thread or sewing machine
Liaise with clients to draw and alter individual pattern to fit client's measurements and garment style
Approach and perform in proper manner and posture to the client as per the DG procedures
Respecting the original style of the item, proceed the proper measurement for alterations requested by the client
Considering the cases the Sales Staff instead of the tailor take the measurements, ensure the pin work by the Sales Staff is sufficient as per the company requirement in correspondence with the store management
Grasp all the alteration request by clients, and complete all the task in the scheduled period
Make sure to update all the alteration work done in the alteration files
Maintain the workshop area tidy
Monitor the level and condition of all the tailoring equipment, making sure that stock level and condition are enough for daily activity. For any reorder of tailoring equipment, he/she has to inform the store management
Organize the tailor area in works already done and works to be done
Make sure that once the alterations have been executed, store Staff will inform the interested client
Responsible for communicating fitting information to sales Staff
Responsible for conducting open dialogue with clients and Sales Staff
Offer consultations in line with the aesthetic of the company
Perform other duties as directed
Job Requirements
At least 3 years of experience as tailor, preferably in Retail
Experience in craftsmanship and in Luxury are a plus
Good understanding of business needs
Organizational skills and understanding of priorities
