Duty Manager

Job Description

• Manage the daily operations of the hotel during the assigned shift.

• Coordinate between different departments to ensure smooth and efficient guest services.

• Monitor and resolve any issues or concerns raised by guests or staff in a timely manner.

• Check guest arrivals and ensure that all guest requests are addressed accurately and promptly.

• Support all staff to ensure they are knowledgeable and understand hotel services and facilities.

• Manage and review room reservations, check-ins, and check-outs to ensure compliance with hotel standards.

• Report any significant incidents or issues to the manager or management team.

Qualifications

. College degree in hotel management or related field
. Previous experience in Front Office
. Strong communication skills
. Familiar with Front Office Systems
. Fluent in English both verbal and written