Decor Hub is one of Malaysia's fastest-growing home improvement brands, specialising in DIY wall panels, UV marble sheets, fluted panels, wallpaper and interior decorative materials.
We sell primarily through TikTok Shop, Shopee and other online channels, with ambitions to become one of Malaysia's leading home décor brands.
We are looking for an experienced E-commerce & Growth Manager to take ownership of our online business across TikTok Shop, Shopee and Lazada, while also overseeing growth activities that directly contribute to online sales.
This is a hands-on management role suitable for someone who is commercially strong in e-commerce and ready to take broader ownership of business growth.
You do not need to be an expert in every area of marketing. However, you should be able to understand the overall online customer journey, analyse performance, identify growth opportunities and guide the team towards better results.
You will work closely with the Founder and management team and will have the opportunity to participate in a profit-sharing scheme based on business performance.
Key ResponsibilitiesE-commerce & Commercial Management
- Take ownership of overall performance across TikTok Shop, Shopee and Lazada
- Develop monthly and quarterly sales plans, campaign strategies and growth initiatives
- Monitor key metrics including GMV, conversion rate, AOV, traffic, ROAS and profitability
- Manage pricing, promotions, vouchers, platform campaigns and product assortment
- Analyse channel P&L, margins, platform fees and overall profitability
- Identify underperforming products, channels and campaigns and implement improvement plans
- Coordinate inventory and stock planning for campaigns and key products
- Prepare regular performance reports and recommendations for management
TikTok Live & Affiliate Growth
- Oversee the performance of TikTok Live operations
- Monitor live-host performance, GMV/hour, conversion and live-stream effectiveness
- Develop strategies to improve live traffic, conversion and sales
- Grow and improve the TikTok affiliate programme
- Identify and develop suitable affiliates, creators and KOLs
- Review affiliate commission structures, product selection and promotional strategies
Growth & Marketing
- Oversee marketing activities that directly contribute to online sales and growth
- Provide content direction based on sales objectives, customer behaviour and product priorities
- Coordinate campaigns across content, live, affiliates and marketplaces
- Identify opportunities to improve traffic acquisition and conversion
- Review digital advertising and marketing performance together with internal team members or external specialists
- Work with the content team to improve content effectiveness and commercial results
- Continuously test new growth channels, campaign ideas and customer acquisition opportunities
Team Management
- Lead and coordinate team members involved in e-commerce, live commerce, affiliates and content
- Set clear KPIs, priorities and performance expectations
- Conduct regular follow-ups and performance reviews
- Improve SOPs, workflows and reporting processes
- Be willing to work hands-on when necessary, especially during campaigns or when solving operational issues
Requirements
- Minimum 3 years of relevant e-commerce experience
- Previous experience managing or leading an e-commerce function is preferred
- Strong practical experience with TikTok Shop, Shopee and/or Lazada
- Good understanding of marketplace campaigns, pricing, promotions and conversion
- Experience with TikTok Live and/or affiliate marketing is highly preferred
- Strong commercial understanding of sales, margins, platform fees and profitability
- Comfortable analysing data and making decisions based on performance
- Able to work independently and take ownership of business results
- Comfortable working in a fast-moving SME environment
- Strong communication, leadership and problem-solving skills
- Experience with SiteGiant, BigSeller or similar e-commerce systems is an advantage
- Experience in home improvement, home décor, furniture, electronics, FMCG or consumer products is an advantage
Who Will Do Well in This Role
We are looking for someone who does more than maintain online stores.
You should be able to look at the business and ask:
- Why are sales increasing or decreasing
- Which channels and products should we focus on
- How can we improve live-stream performance
- How can we grow affiliate sales
- Are our promotions and advertising actually profitable
- What content should the team focus on to support sales
- Where should we allocate resources for the best return
Ultimately, you will be responsible for helping the company achieve profitable and sustainable online growth.
Compensation & Benefits
- Basic Salary: RM6,000 – RM7,000, depending on experience and capability
- Profit-sharing opportunity based on business performance
- Performance and salary review based on results
- Opportunity to take ownership of a growing e-commerce business
- Direct exposure to Founder and management-level decision making
- Career growth opportunities as the company expands
Working Location
Subang Business Centre, USJ, Subang Jaya, Selangor
