Employee Relations, Principal Associate Director

Job Summary:

We are seeking a highly skilled and experienced Employee Relations (ER), Associate Director to join our HR team. This role is critical in managing employee relations matters, ensuring compliance with Thai labor laws, company and group standard and policies as well as supporting a positive and legally sound work environment. The ideal candidate will have direct experience in conflict resolution, disciplinary actions, grievance handling, and labor law application.

Responsibilities:

• Act as a primary contact for employee relations matters, ensuring fair and consistent application of company policies and Thai labor laws
• Manage and investigate employee complaints, conflicts, misconduct, and grievance cases with professionalism and discretion
• Provide consultation and support to line managers and relative HRBP on all ER cases, disciplinary actions, and employee performance management issues
• Co-conduct internal investigations and prepare related data and reports, including case documentation and recommended actions
• Monitor compliance with Thai labor law and company regulations; identify and mitigate ER-related risks
• Collaborate with legal counsel on labor disputes, terminations, and labor court proceedings when required
• Proactively work to maintain positive employee engagement and morale through transparent and legally ER practices
• Perform as HRBP role in some portfolio to collaborate with business leaders to understand strategic goals and translate them into HR strategies
• Provide insights and recommendations on workforce planning, organizational design, and talent strategy, etc.

Qualifications:

• Bachelor's degree in Human Resources, Law or related field
• Minimum 7 years of direct experience in Employee Relations or HRBP with strong handling employee cases
• Strong knowledge of Thai labor law, labor protection acts, and relevant legal procedures
• Proven experience in handling disciplinary actions, investigations, and conflict resolution
• Excellent communication, negotiation, and interpersonal skills
• Excellent command of English
• High level of integrity, confidentiality, and sound judgment
• Ability to work independently and collaboratively in a fast-paced environment

In accordance with recruitment policy and hiring standard of AIA (Thailand) Company Limited, after completing the selection process, you are required for criminal background check before joining the company. Your criminal record information will be retained according to the PDPA policy of the company. As per attached link [https://www.aia.co.th/th/about-aia/privacy/candidate]