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Employee Services Specialist (APAC Shared Services)

3-5 Years
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Job Description

Office location: Bangkok, Thailand

Role Summary:

This role is responsible for delivering standardized HR operations, payroll, and benefits services for assigned APAC entities through the Shared Service Center (SSC), ensuring accuracy, compliance, and continuous process improvement.

Key Responsibilities:

  • Deliver end-to-end HR operational support, including employee data management, onboarding, and offboarding.
  • Process and coordinate monthly payroll, ensuring accuracy and statutory compliance.
  • Administer employee benefits and liaise with external vendors where required.
  • Support statutory filings, audits, and internal controls.
  • Drive process standardization and contribute to SSC documentation and knowledge base.
  • Support HR systems, digitalization, and automation initiatives.

Requirements:

  • Bachelor's degree in Human Resources Management or related field.
  • 3+ years of experience in HR operations, especially payroll and benefits.
  • Hands-on Thailand payroll experience is a must; APAC experience is a plus.
  • Familiar with HRIS/payroll systems and local Thai labor regulations.
  • Strong attention to detail and good communication (written and spoken) skills in both English and Thai.

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About Company

Job ID: 135990177