Engineer, Data and AI

At Markono Group Pte Ltd, we believe in making knowledge available to everyone.

For centuries, the written word has had the profound ability to impart knowledge, spur imagination and fuel dreams. As the demand for knowledge, information, and entertainment soars, our story is about leaving positive imprints on the world by shaping the future of reading; inspiring and empowering the world's readers.

Our team of printing and supply chain experts share our commitment to creating unbridled access to global knowledge, and are equally determined to create solutions that make high-quality books accessible. With unwavering commitment to innovation, we open doors to a universe of imagination.

We keep you reading.

The Data & AI Engineer is responsible for supporting the review, development, maintenance, and continuous improvement of database security, operational dashboards, and AI-driven scheduling solutions within the Technology Department.

Key Responsibilities:

• Review all relevant databases, identify potential security risks, document findings, and recommend suitable security implementation measures for approval by the reporting manager
• Develop, enhance, test, and maintain Metabase dashboards to provide live visibility of print orders, production progress, fulfilment status, shipment status, exceptions, and operational bottlenecks
• Work with users to understand data requirements, define dashboard metrics, validate data sources, troubleshoot discrepancies, and ensure that reports are accurate, timely, and useful for operational decision-making
• Assist in developing, training, testing, and improving the AI scheduling platform by using historical data, real-time data, scheduling rules, and user feedback to improve recommendation accuracy over time
• Support the implementation of scheduling recommendations and autonomous scheduling decisions only within approved parameters, escalation rules, and authorisation limits set by management
• Maintain proper documentation of database reviews, dashboard logic, AI model changes, testing results, user requirements, issue logs, and improvement actions to support ISO and internal audit requirements
• Escalate security risks, system issues, data quality concerns, unauthorised access concerns, and operational exceptions promptly to the reporting manager

Requirements:

• Bachelor Degree or Diploma in Computer Science, Information Technology, Data Science, Artificial Intelligence, Software Engineering, Cybersecurity, or a related discipline
• At least 5 years of hands-on experience
• Working knowledge of relational databases, database structures, SQL queries, data integrity, access control, user permissions, backup considerations, and common database security concepts
• Knowledge of dashboard development, data visualisation, reporting logic, operational metrics, and business intelligence tools such as Metabase, Power BI, Tableau, or equivalent platforms
• Knowledge of machine learning, AI model training concepts, optimisation logic, data pipelines, predictive recommendations, and the use of historical and real-time data to support scheduling decisions
• Proficient in using AI tools, particularly in Claude code 

Markono is committed to fostering and cultivating a diverse and inclusive workplace. We believe that a diverse workforce is needed to drive innovation, grow, and succeed in today's corporate climate. We recruit and select employees on the basis of merit (such as skills, experience or ability to perform the job), regardless of nationality, age, gender, marital status, pregnancy status, caregiving responsibilities, race, religion, language, disability and mental health conditions.