Job Purpose
We are seeking an experienced and strategic District Command CenterManager to oversee, manage, and control all operations of our District Command Center (DCC). The successful candidate will ensure efficient and continuous 24/7 project operations, leading emergency incident management, monitoring critical infrastructure, and maintaining compliance with Standard Operating Procedures (SOPs) and corporate Key Performance Indicators (KPIs) to support executive decision-making.
Key Responsibilities
- Strategic Oversight: Formulate policies, strategies, and operational guidelines for the District Command Center in alignment with organizational and project executive goals.
- System Monitoring: Oversee the surveillance and monitoring of critical systems, including engineering, public utilities, and common infrastructure.
- Crisis Management: Act as the Strategic Incident Lead during major crises, managing emergency management, alerts, and cross-departmental coordination for swift response.
- Compliance & Quality Control: Monitor and audit operations to ensure strict adherence to standard operating procedures (SOPs) and corporate KPIs.
- Stakeholder Coordination: Partner with management, internal teams, and external stakeholders—including government agencies—to facilitate operational decision-making.
- Data & Analytics: Analyze operational data, incident logs, and performance metrics to compile executive reports and drive continuous improvement.
- Engineering System Management: Oversee electrical, HVAC (heating, ventilation, and air conditioning), plumbing, sanitary, elevator, fire protection, and internal communication systems.
Qualifications & Requirements
- Education: Bachelor's degree or higher in Engineering management role, preferably in the commercial or high-rise building sector
- Degree in Mechanical, Electrical, or Building Services Engineering, or a related field
- Minimum of 10–15 years of experience in engineering management operations, large-scale facility management, with at least 10 years in a managerial or supervisory role.
- Technical Skills: Strong understanding of building management systems (BMS), engineering utilities, and emergency response planning.
- Leadership & Soft Skills: Proven track record as a Strategic Incident Lead with exceptional crisis-management, decision-making, and analytical skills.
- Communication: Excellent command of English and Thai (both written and spoken) for executive-level reporting and stakeholder management.
- Flexibility: Ability to manage and support operations in a 24/6 environment.
